• City view
  • Pet friendly
  • Free WiFi
  • Terrace
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms

Ideally set in Krakow, Mercure Krakow Stare Miasto has air-conditioned rooms, a fitness center, free WiFi and a shared lounge. This 4-star hotel offers room service and a 24-hour front desk. Private parking is available on site. At the hotel, the rooms include a desk, a flat-screen TV, a private bathroom, bed linen and towels. The rooms are equipped with a safety deposit box, while selected rooms also feature a terrace and others also feature city views. All rooms will provide guests with a closet and an electric tea pot. A buffet, à la carte or vegetarian breakfast is available each morning at the property. At Mercure Krakow Stare Miasto you'll find a restaurant serving International cuisine. Vegetarian and gluten-free options can also be requested. The area is popular for cycling, and bike rental is available at the accommodation. Popular points of interest near Mercure Krakow Stare Miasto include Krakow Central Station, Galeria Krakowska and St. Florian's Gate. The nearest airport is John Paul II International Kraków–Balice, 10 miles from the hotel, and the property offers a paid airport shuttle service.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property Highlights

Located in the heart of Krakow, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Vegetarian, Vegan, Gluten-free, Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 sofa bed
and
1 queen bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.4
Facilities
9.2
Cleanliness
9.3
Comfort
9.4
Value for money
8.9
Location
9.7
Free WiFi
9.0
Select topics to read reviews:

See what guests loved the most:

  • Rathousky
    Czech Republic Czech Republic
    Great place, central location, close to train station , awesome breakfast
  • Yuliya
    United Arab Emirates United Arab Emirates
    Clean, neat, new, very quiet, excellent location, stuff amazing, everyone I met were lovely. Right next to city center, train station, and mall
  • Agnieszka
    United Arab Emirates United Arab Emirates
    Breakfast buffet was great, and we appreciated quality Christmas decorations. Front desk staff was very helpful and going out of the way to make our stay convenient. We would definitely stay there again.

Hotel area info

Restaurants
1 Restaurant On Site

  • WINESTONE
    • Cuisine
      International
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Gluten-free

Amenities of Mercure Krakow Stare Miasto
Great facilities! Review score, 9.2

Most popular amenities
  • Private Parking
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
Kitchen
  • Cleaning products
  • Electric kettle
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may apply.
Activities
  • Bicycle rental
    Additional charge
  • Live sports events (broadcast)
  • Tour or class about local culture
    Additional charge
  • Themed dinners
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Temporary art galleries
    Additional chargeOff-site
  • Cycling
  • Hiking
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not possible) and costs 120 zł per day.
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Convenience store on site
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Spa
  • Fitness
  • Fitness center
Languages Spoken
  • German
  • English
  • French
  • Polish
  • Russian
  • Ukrainian

House rules

Mercure Krakow Stare Miasto takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 17 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Maestro Visa Diners Club American Express Cash Mercure Krakow Stare Miasto accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

FAQs about Mercure Krakow Stare Miasto

  • Guests staying at Mercure Krakow Stare Miasto can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Vegetarian
    • Vegan
    • Gluten-free
    • Buffet
    • À la carte

  • Mercure Krakow Stare Miasto is 2,300 feet from the center of Krakow. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Mercure Krakow Stare Miasto is from 3:00 PM, and check-out is until 12:00 PM.

  • Room options at Mercure Krakow Stare Miasto include:

    • Double
    • Quad
    • Suite

  • The prices at Mercure Krakow Stare Miasto may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Mercure Krakow Stare Miasto has 1 restaurant:

    • WINESTONE

  • Mercure Krakow Stare Miasto offers the following activities/services (charges may apply):

    • Fitness center
    • Cycling
    • Hiking
    • Themed dinners
    • Walking tours
    • Fitness
    • Tour or class about local culture
    • Live sports events (broadcast)
    • Temporary art galleries
    • Bicycle rental
    • Bike tours